Returns & Exchanges Policy – Morjoul Eyewear Support

Returns & Exchanges

We want you to be completely satisfied with your Morjoul sunglasses.

If you need to make a return or exchange, please read our policy below.

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Return Policy

• Return requests must be submitted within 14 days of receiving your order.
• Return items must be in their original, unused condition with all tags and packaging intact.
• Return shipping costs are the responsibility of the customer unless the item is faulty.
• We do not accept returns on sale or discounted items.

To request a return, please submit a return request here

or contact us at returns@morjoul.com.

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Exchanges Policy

• To exchange your sunglasses for a different style or colour, please follow the return process and place a new order.
• We’ll cover the shipping cost for sending out your exchanged item.

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Faulty or Damaged Items

• If your item arrives damaged or faulty, please contact us at returns@morjoul.com within 7 days of delivery with clear photos of the issue.
• Once approved, we’ll send you a prepaid return label and arrange a replacement or refund.

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Warranty

• We offer a 6-month warranty covering manufacturing defects for your peace of mind.
• This warranty covers manufacturing defects, but does not extend to damage caused by everyday wear and tear, accidental breakage, or misuse.
• Scratches on lenses, bent frames due to improper use, or exposure to extreme conditions are not covered under this warranty.
• For assistance or to make a warranty claim, please contact us at hello@morjoul.com.

Please note: Damage caused by regular use, accidents, or improper handling is not covered.